1) Unauthorized Internet Transaction
Protect yourself from fraud
2) Cardholders’ responsibilities
1) Abide by the terms and conditions for the use of the Bank Muamalat Debit Card-i;
2) Take reasonable steps to keep the Bank Muamalat Debit Card-i and Personal Identification Number (PIN) secure at all times, including at the cardholder’s place of residence. These include not:
3) Notify the Bank as soon as reasonably practicable after having discovered that the Bank Muamalat Debit Card-i is lost, stolen, an unauthorised transaction had occurred or the PIN may have been compromised;
4) Notify the Bank immediately upon receiving short message service (SMS) transaction alert if the transaction was unauthorised;
5) Notify the Bank immediately of any change in the cardholder's contact number;
6) Use the Bank Muamalat Debit Card-i responsibly, including not using the card for unlawful activity;
7) Check transaction record in the account statement from time to time and report any discrepancy without undue delay;
8) Bank will never call cardholders and request for their information, for instances Debit Card number, CVV number etc. as bank already have their information; and
9) Cardholders to ensure that the transactions for Card – Not- Present (CNP) and non-3D secure are opt-out if not intend to using them.