Beginning July 2023, we are implementing additional layers of security for i-Muamalat Online Portal and Mobile Application. This is part of our ongoing effort to further safeguard your online banking security against fraud, in line with the regulatory direction to combat financial scams and frauds.
New Features of Enhanced Security for i-Muamalat
Published on June 20, 2023
Say goodbye to SMS TAC and welcome enhanced protection against fraud.
|No.||Security Update||What you need to know?|
|1.||i-MSecure replacing SMS Transaction Authentication Code (TAC) for all i-Muamalat transaction authorisation|
To prevent SMS TAC scams, you must authorize (Approve or Reject) i-Muamalat transactions including FPX via i-MSecure from your smartphone.
Kindly download the i-Muamalat Mobile Application now from the Apple AppStore, Google PlayStore or HUAWEI AppGallery to enjoy this new experience.
To ensure proper functionality, please register i-MSecure via i-Muamalat Online Portal and bind with ONE preferred smartphone. The transaction authorisation method would be via i-Muamalat Mobile Application binded with the iMSecure only. Please ensure to enable push notification for the i-Muamalat Mobile Application.
i-Muamalat Mobile Application requires minimum OS version of iOS 13 or Android 9.
|2.||Activation (Cooling-off) Period||There will be a 12-Hour Activation (Cooling-off) Period
when you perform the following:-
In efforts to help prevent unauthorised login/authorisation, you will only be able to login i-Muamalat /use i-MSecure to authorise transactions after 12 hours of the maintenance performed.
|3.||Kill Switch for immediate deactivation of i-Muamalat access in case of fraud suspicion|
Kill Switch is a feature to temporarily block all login attempts when you suspect that your i-Muamalat login credentials have been compromised.
This feature is a quick way to prevent scammers from accessing your i-Muamalat account and preventing any FAQ Enhanced Security for i-Muamalat outgoing transactions from your account(s). You can locate the feature at i-Muamalat Online Portal login page at https://www.i-muamalat.com.my.
You may contact our Customer Care Line at 03-2600 5500 to re-activate your i-Muamalat account.
Haven’t registered for i-MSecure yet?
Activate i-MSecure via the i-Muamalat Online Portal to enjoy secure online banking on-the-go and faster transaction approvals.
Nak daftar dan aktifkan i-MSecure dengan menggunakan telefon pintar anda sahaja?
Updated as at July 2023
Anda hanya perlu ikuti langkah mudah seperti video ini.
Perhatian: Terdapat Cooling-off period selama 12 jam selepas pengaktifan token i-MSecure pada device baru.
Don’t forget to download the i-Muamalat Mobile Application now from the Apple AppStore, Google PlayStore or HUAWEI AppGallery to enjoy this new experience.
To ensure proper functionality, please enable notification for the i-Muamalat Mobile Application:
For Android phones:
Download now for Mobile Application