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Goods and Services Tax (GST) – Effective 1 April 2015
The information provided below is exclusive of GST.
Please be informed that with effect from 1 April 2015, the bank’s charges, fees and commissions will be subject to GST where applicable.
| Items | Channels | |
|---|---|---|
| Retail Internet Banking | Mobile Banking | |
| 1) Fees and charges (RM per transaction) | NIL | NIL |
| 2) Daily transaction limit (RM per day) | 50,000.00 combined overall limit | |
3) Payment reference
| No No | No No |
| 4) Future-dated payments | Yes | No |
| 5) Operating hours | 24 Hours | 24 Hours |
6) Crediting time
| Immediate Immediate | Immediate Immediate |
| Items | Channels | |||||||
|---|---|---|---|---|---|---|---|---|
| Internet Banking | Mobile Banking | |||||||
| 1) Fees and charges (RM per transaction) | 0.10 | 0.10 | ||||||
| 2) Daily transaction limit (RM per day) | 50,000.00 combined overall limit | |||||||
3) Payment reference
| Yes Yes | Yes Yes | ||||||
| 4) Future-dated payments | Yes | No | ||||||
| 5) Future-dated payments crediting time |
| N/A | ||||||
| 6) Operating hours | 24 Hours | 24 Hours |
| Payment Initiated by Customers | Funds Received by Beneficiaries | Refund for Unsuccessful Transactions | ||
|---|---|---|---|---|
| Business Days (Mon - Fri) | Before 5:00 am | Same business day | By 11:00 am | By 5.00 PM |
| Business Days (Mon - Fri) | 5:00 am to 8:00 am | Same business day | By 2:00 pm | By 8.20 PM |
| Business Days (Mon - Fri) | 8:01 am to 11:00 am | Same business day | By 5:00 pm | By 11.00 PM |
| Business Days (Mon - Fri) | 11:01 am to 2:00 pm | Same business day | By 8:20 pm | By 5.00 PM next business day |
| Business Days (Mon - Fri) | 2:01 pm to 5:00 pm | Same business day | By 11:00 pm | By 5.00 PM next business day |
| Business Days (Mon - Fri) | After 5.00pm | Next business day | By 11:00 am | By 5.00 PM |
| Non-Business Days (Saturday, Sunday and Federal Territory Public Holidays) | Next business day | By 11:00 am | By 5.00 PM |
| Items | Channels | |
|---|---|---|
| Internet Banking | Mobile Banking | |
| 1) Cable Charges(RM per transaction) | 30.00 | Not Offering |
| 2) Services Charges(RM per transaction) | 3.00 | Not Offering |
| 3) Daily Transaction Limit (RM per day) | 5,000.00 | Not Offering |
4) Payment reference
| Yes Yes | Not Offering |
5) Payment reference
| 09.00 am - 3.30 pm NIL | Not Offering Not Offering |
| Items | Channels | |
|---|---|---|
| Internet Banking | Mobile Banking | |
| i. Maintenance / Subscription fee | NIL | NIL |
| ii. Security token | NIL | NIL |
| iii. Annual digital certificates | NIL | NIL |
| iv. Salary payment / payroll | NIL | NIL |
| v. Email Notification | NIL | NIL |
| vi. SMS Notification | 0.20 | 0.20 |
| vii. Training | NIL | NIL |
| Items | Channels | |
|---|---|---|
| Internet Banking | Mobile Banking | |
| 1) Fees and charges (RM per transaction) | Waived | Waived |
| 2) Daily transaction limit (RM per day) | 50,000.00 combined overall limit | |
| 3) Payment reference | ||
| i) Availability of payers' names and payment reference in beneficiaries' bank statement | Yes | Yes |
| ii) Availability of beneficiaries' names and payment reference in payers' bank statement | Yes | Yes |
| 4) Future-dated payments | Yes | No |
| 5) Operating hours | 24 Hours | 24 Hours |
| Items | Channels | |
|---|---|---|
| Internet Banking | Mobile Banking | |
| 1) Fees and Charges (RM per transaction)
Partnership and SME1 | Nil | Not Offering |
| 2) Daily transaction limit (RM per day)
Partnership and SME1 | RM 1 billion | Not Offering |
3) Payment reference
| No | Not Offering |
| 4) Operating hours | 7:00 AM-11:00 PM | Not Offering |
| 5) Crediting time
Monday - Friday | Immediate | Not Offering |
| Items | Channels | |||||||
|---|---|---|---|---|---|---|---|---|
| Internet Banking | Mobile Banking | |||||||
| 1) Fees and charges (RM per transaction)
Partnership and SME1 | 0.10 | Not Offering | ||||||
| 2) Daily transaction limit (RM per day)
Partnership and SME1 | RM 1 billion | Not Offering | ||||||
| 3) Payment reference
Availibility of payers' names and payment references in beneficiaries' bank statement | Yes | Not Offering | ||||||
| 4) Future-dated payments | Yes | Not Offering | ||||||
| 5) Future-dated payments crediting time |
| N/A | ||||||
| 6) Operating hours | 7:00 AM-11:00 PM | Not Offering |
| Payment Initiated by Customers | Funds Received by Beneficiaries | Refund for Unsuccessful Transactions | ||
|---|---|---|---|---|
| Business Days (Mon - Fri) | Before 5:00 am | Same business day | By 11:00 am | By 5.00 PM |
| 5:00 am to 8:00 am | By 2:00 pm | By 8.20 PM | ||
| 8:01 am to 11:00 am | By 5:00 pm | By 11.00 PM | ||
| 11:01 am to 2:00 pm | By 8:20 pm | By 11.00 AM next business day | ||
| 2:01 pm to 5:00 pm | By 11:00 pm | |||
| After 5.00pm | Next business day | By 11:00 am | By 5.00 PM | |
| Non-Business Days (Saturday, Sunday and Federal Territory Public Holidays) | Next business day | By 11:00 am | By 5.00 PM |
| Items | Channels | |
|---|---|---|
| Internet Banking | Mobile Banking | |
1) Fees and charges (RM per transaction)
| 2.00 | Not Offering |
2) Payment reference
| Yes | Not Offering |
| 3) Operating hours | 7.00AM - 11.00PM | Not Offering |
4) Crediting time
| Same Day Next Business Day | Not Offering Not Offering |
| Items | Channels | |
|---|---|---|
| Internet Banking | Mobile Banking | |
| 1) Cable Charges(RM per transaction) | 30.00 | Not Offering |
| 2) Services Charges(RM per transaction) | 5.00 | Not Offering |
| 3) Daily Transaction Limit (RM per day) | RM 1 billion | Not Offering |
4) Payment reference
| Yes | Not Offering
|
5) Payment reference
| 09.00 am - 3.30 pm
| Not Offering
|
| Items | Partnership and SME1 | Other corporates |
|---|---|---|
| 1) Monthly Subscription Fee | NIL | RM 20.00 (Full Mode) |
| NIL | RM 40.00 (Inquiry Mode) | |
| 2) Digital Certificates | NIL (First Application)
| NIL (First Application)
|
| 3) Notification / SMS | NIL | RM 0.20 per transaction |
Notice on Revision of Terms & Conditions for Debit Card-i and Cardholder Agreement for Credit Card-i