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ANNUAL REPORT 2024                                              1   2  3  4   5  6 Governance  7  8  177












            BUSINESS CONTINUITY MANAGEMENT (BCM)                   Advanced cybersecurity tools and protocols have been
                                                                   deployed  to  proactively  detect,  prevent,  and  respond  to
            The Bank’s  Business Continuity Management (BCM),      emerging threats. Protecting systems and customer data
            which entails enterprise-wide planning, coordination,  and   remains  a  top  priority,  supported  by  regular  compromise
            mobilisation  of key resources  and processes under a  broad   assessments, technology risk reviews, and continuous security
            spectrum of business disruption scenarios arising from both   enhancements.
            internal and external events, has enabled the Bank to respond
            and continue to operate critical business functions under
            various adverse conditions.                            SUSTAINABILITY & CLIMATE RISK
            The business continuity plan is reviewed annually based   The Bank has strategically positioned itself to meet evolving
            on detailed risk assessments and business impact analyses   sustainability expectations by aligning with national priorities
            performed on identified potential threats to business    and international climate-related frameworks. In support
            functions. Business impact analysis is used to identify   of Malaysia’s ambitions under the National Sustainability
            critical  business functions  and  systems,  and  to  formulate   Reporting Framework (NSRF) and Bank Negara Malaysia’s
            corresponding business continuity plans and management   (BNM) Climate Change and Principle-based Taxonomy (CCPT),
            actions. This includes assessment and analysis  of  the    the Bank continues to embed sustainability considerations
            materiality of outsourcing services by third-party service   into the core of its business strategies and risk management
            providers.                                             practices.
                                                                   The Bank has operationalised the Environmental, Social, and
            SHARIAH RISK MANAGEMENT                                Governance (ESG) scorecard that integrates sustainability
                                                                   metrics into its credit evaluation and decision-making
            Shariah non-compliance risk is defined as the risk that arises   processes. This tool enables structured assessments  of
            from failure to comply with the Shariah rules and principles    clients’ operations, incorporating both ESG benchmarks
            as determined by the Shariah Committee of the Bank and     and  CCPT  due  diligence.  In  doing  so,  the  Bank  promotes  a
            other relevant Shariah regulatory councils or committees.  more inclusive and climate-aligned financing  decisions that
                                                                   facilitate the country’s transition towards a low-carbon and
            The management of Shariah non-compliance risk is guided    climate-resilient economy.
            by  established  policies  and  guidelines  on  Shariah  risk
            management, as well as governance and oversight processes.   Recognising that climate-related risks pose a material
            These include approaches for identification and assessment    threat to financial stability, particularly in vulnerable and
            of Shariah non-compliance  risks in business  activities,   high-emitting  sectors,  the  Bank  conducts  regular  portfolio
            products,  and  services,  and  assessment  of  the  effectiveness   reviews and scenario analysis in line with BNM’s Climate
            of existing controls and mitigation plans. Assessments of   Risk Management and Scenario Analysis (CRMSA) guidance.
            products, services, and operating procedures are continuously   In  addition,  the  Bank  undertakes  Climate  Risk  Stress  Testing
            performed from a Shariah risk perspective. Continuous training   (CRST)  as  part of  broader  regulatory  expectations.  Insights
            and awareness programmes on Shariah risk are conducted to   from these exercises are taken into consideration in the
            promote a cohesive Shariah compliance risk culture.    Bank’s risk appetite and credit policies, enabling the
                                                                   development of targeted and sector-specific mitigation
            TECHNOLOGY AND CYBER RISK MANAGEMENT                   strategies to enhance climate resilience across its financing
                                                                   portfolio.
            Technology and cyber risks arise from threats that can disrupt
            IT  systems  and  compromise  the  confidentiality,  integrity,   The Bank’s long-term sustainability agenda is rooted in the
            and availability of digital assets, as well as the resilience of   goal of creating enduring stakeholder value while addressing
            technology operations.                                 pressing  environmental  and  social  challenges.  By  fully
                                                                   embedding climate considerations into its Enterprise  Risk
            The Bank remains fully aligned with regulatory expectations,   Management (ERM) framework, BMMB demonstrates a
            including  Bank  Negara  Malaysia’s  Risk  Management  in   firm commitment to balancing financial performance with
            Technology (RMiT) guidelines, and continues to adopt industry   climate resilience, transparency, and broader sustainable
            best practices to strengthen its cyber and technology risk   impact.  This approach is aligned with the principles  of
            posture. Key initiatives include the implementation of a   Value-based Intermediation (VBI), reinforcing the Bank’s
            Cybersecurity Strategic Plan and the adoption of the Zero     dedication in delivering outcomes that are not only financially
            Trust Maturity Model, aimed at enhancing the Bank’s overall   sound  but  also  socially  inclusive  and  environmentally
            security architecture. The Bank has also  operationalised   responsible.
            its Technology Risk Management Framework and Cyber
            Resilience Framework, ensuring a robust and coordinated
            approach to managing technology risks.
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