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102 BANK MUAMALAT MALAYSIA BERHAD
ECONOMIC
M14
ETHICS AND INTEGRITY: UPHOLDING STANDARDS AT BANK MUAMALAT
Why This Matters
Upholding strong ethical standards is fundamental to the Bank’s operations. A sound ethical framework serves as a safeguard
against corruption, strengthens transparency, and builds stakeholder trust. By cultivating a culture of integrity, the Bank not only
meets regulatory expectations but also reinforces its reputation and operational resilience–supporting long-term, sustainable
growth.
Our Approach
Our commitment to ethics and integrity is both structured and far-reaching, grounded in strict compliance with anti-corruption
regulations, reinforced by clear governance measures, ongoing staff training, and accessible whistleblowing channels.
Bank Muamalat upholds a firm zero-tolerance stance against all forms of bribery and corruption. We adhere to the Guidelines
on Adequate Procedures under Section 17A of the MACC Act 2009 (Corporate Liability, Amendment 2018), guided by the
T.R.U.S.T. principles framework.
Top-Level Commitment
T
• Approved Policy on Anti-Bribery and Corruption (ABC) and related guidelines.
• Allocated training budget for anti-bribery and corruption training.
• Mandated periodic reporting on integrity management activities to the Board and Management.
• Practiced semi-annual reporting to the Agency Integrity Management Division of the Malaysian Anti-Corruption
Commission (MACC) through our Integrity and Governance Unit.
Risk Assessment
R
• Review the identified risks from Bank Muamalat Organisational Anti-Corruption Plan (OACP) bi-annually and report
to Management and Board via annual report.
Undertake Control Measures
U
• Established and enforced Integrity-related documents, i.e., Policy on Anti-Bribery and Corruption, Anti-Bribery and
Corruption Guideline on Gift and Entertainment, Anti-Bribery and Corruption Guideline on Donation and Sponsorship,
Vendor Code of Conduct (VCOC) and Anti-Bribery and Corruption Handbook.
Systematic Review, Monitoring, And Enforcement
S
• Administered the bribery and corruption reporting channel and advisory platform.
• Required periodic reporting to the Board and Management on Anti-Bribery and Corruption programmes.
• Obligated monthly monitoring of gift and entertainment declarations by the Bank’s staff.
• Enforced donation and sponsorship application review and monitoring.
• Imposed monitoring of vendors’ conflict of interest through Vendor Code of Conduct (VCOC) acknowledgement.
• Reviewed standard operating procedures and policies to include integrity-related matters wherever applicable.
• Assessed the understanding of the Bank’s staff via Anti-Bribery and Corruption e-learning.
Training And Communication
T
• Mandated Anti-Bribery and Corruption training to all staff through e-learning.
• Implemented Integrity Internal Alerts and Integrity Newsletters.
• Periodic Anti-Bribery & Corruption (ABC) training to targeted Business Units.
