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42    BANK MUAMALAT MALAYSIA BERHAD


          OUR VALUE CREATION MODEL







                          OUR CAPITAL                                                          HOW WE CREATE VALUE


                  Financial Capital
             •  Total Assets: RM43.6 billion
             •  Shareholders’ equity: RM3.50 billion
             •  Deposits and Investment Accounts:
               RM36.7 billion

                  Manufacturing Capital
             •  70 dedicated branches
             •  241 self service terminals nationwide                                       Retail
             •  Vast digital outreach through i-Muamalat   Inspired by                     Banking
               mobile apps, retail and corporate internet   RISE26+ Aspirations:
               banking, QR Payment for merchant,
               Muamalat Application Platform (MAP),     •  Sustainable Shareholders’ Return
               Online Deposits Account Application      •  Islamic Bank for All
               (ODA) etc                                                                                  Corporate
                                                        •  Next Generation and Agile Banking               Banking
                  Human Capital
                                                        •  High Performing Organisation
             •  In-house training: 339 programmes       •  Promote VBI and Sustainability
             •  A diverse workforce of 2,508 employees
             •  Invested RM4.46 million on training and skills
               development programmes                                                     OUR                                           THROUGH OUR BUSINESS ACTIVITIES
                                                                                       BUSINESSES
                  Intellectual Capital                                                                        Commercial
                                                        Driven by                                              Banking
             •  An established Islamic bank with more than   8 Strategic Thrusts:
               20 years of sustainable growth as the 3rd
               full-fledged Islamic institutions        •  Accelerate Business Growth
                                                        •  Enable Islamic Bank for All
                  Social & Relationship Capital
                                                        •  Drive Sustainability
             •  More than 760,000 customers                                                              Transaction
             •  Embracing value-based financing to meet the   •  Customer Centricity                       Banking
               VBIs as well as EES practices            •  Innovation
             •  Provided seed capital of RM1.56 million for
               iTEKAD’s entrepreneurs under iTEKAD’s    •  Operational Efficiency
               initiatives                              •  Strengthening Our Foundation

                  Natural Capital                       •  High Performing Organisation    Treasury &
                                                                                            Capital
             •  Electricity: 8,613,135 kWh                                                  Markets
             •  Water: 54,612 m 2
             •  Petrol: 516,545 litres
             •  Diesel: 19,927 litres




             STRONG
             GOVERNANCE                  Our  diverse  and  knowledgeable Board  of   We ensure established and comprehensive
             OVERSIGHT:                  Directors ensures best practices are adopted   internal  and  external  risk  management
                                         while providing oversight to the Management   processes, policies and frameworks are in place
             Bank Muamalat is
             committed to the highest    Committee in creating long-term shareholder   to continuously deliver and sustain the Bank’s
             standards of governance,    and stakeholder value                     value propositions
             ethics and integrity
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