2020

Shaping Sustainable Futures

This design reflects the Bank’s positioning as a people-oriented bank that goes the extra mile in understanding and serving our stakeholders better. The images highlight the smiles we bring to our diverse customer base through our continuous commitment to stay at the top of our game. Corporate coloured bars highlight the corporate strengths and dynamism that outline our way forward. The digital lines embedded within depict the increased engagements and enhanced relationships we are building through digitalisation as we focus on shaping sustainable futures for ourselves and for our stakeholders.

This Annual Report 2020 (“AR2020”) covers the period from 1 January 2020 to 31 December 2020, in alignment with the reporting period of our parent company, DRB-HICOM Berhad.

We have developed this AR2020 with an aim to provide a balanced and comprehensive reporting of the Bank’s financial and non-financial performance, benchmarked against our strategy and our delivery of long-term value. This report also includes our outlook for the short, medium and long-term to ensure our stakeholders receive a holistic view of our performance to assist in their decision-making.