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Fraud Awareness For Bank Muamalat Card-i

1) Unauthorized Internet Transaction

Protect yourself from fraud

 

2) Cardholders’ responsibilities
  1. Abide by the terms and conditions for the use of the Bank Muamalat Card-i;
  2. Take reasonable steps to keep the Bank Muamalat Card-i and Personal Identification     Number (PIN) secure at all times, including at the cardholder’s place of residence. These include not:
    • Disclosing the Bank Muamalat Card-i details or PIN to any other person;
    • Writing down the PIN on the Bank Muamalat Card-i, or on anything kept in close proximity with the card;
    • using a PIN selected from the cardholder’s birth date, identity card, passport, driving licence or contact numbers;
    • Allowing any other person to use the Bank Muamalat Card-i and PIN; and
    • Leave Bank Muamalat Card-i unattended.
  3. Notify the Bank as soon as reasonably practicable after having discovered that the Bank Muamalat Card-i is lost, stolen, an unauthorised transaction had occurred or the PIN  may have been compromised;
  4. Notify the Bank immediately upon receiving short message service (SMS) transaction alert if the transaction was unauthorised;
  5. Notify the Bank immediately of any change in the cardholder’s contact number;
  6. Use the Bank Muamalat Card-i responsibly, including not using the card for unlawful activity;
  7. Check transaction record in the account statement from time to time and report any discrepancy without undue delay;
  8. Bank will never call customer and request for their information, for instances Card-i number, CVV number etc. as bank already have their information; and
  9.  Customers to ensure that the transactions for Card – Not- Present (CNP) and non-3D secure are opt-out if not intend to using them.

 

Protect yourself from fraud

  1. Abide by the terms and conditions for the use of the Bank Muamalat Card-i;
  2. Take reasonable steps to keep the Bank Muamalat Card-i and Personal Identification     Number (PIN) secure at all times, including at the cardholder’s place of residence. These include not:
    • Disclosing the Bank Muamalat Card-i details or PIN to any other person;
    • Writing down the PIN on the Bank Muamalat Card-i, or on anything kept in close proximity with the card;
    • using a PIN selected from the cardholder’s birth date, identity card, passport, driving licence or contact numbers;
    • Allowing any other person to use the Bank Muamalat Card-i and PIN; and
    • Leave Bank Muamalat Card-i unattended.
  3. Notify the Bank as soon as reasonably practicable after having discovered that the Bank Muamalat Card-i is lost, stolen, an unauthorised transaction had occurred or the PIN  may have been compromised;
  4. Notify the Bank immediately upon receiving short message service (SMS) transaction alert if the transaction was unauthorised;
  5. Notify the Bank immediately of any change in the cardholder’s contact number;
  6. Use the Bank Muamalat Card-i responsibly, including not using the card for unlawful activity;
  7. Check transaction record in the account statement from time to time and report any discrepancy without undue delay;
  8. Bank will never call customer and request for their information, for instances Card-i number, CVV number etc. as bank already have their information; and
  9.  Customers to ensure that the transactions for Card – Not- Present (CNP) and non-3D secure are opt-out if not intend to using them.

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2024-02-23 08:37:52