Submit your Migration Letter to your home branch of Bank Muamalat along with the required supporting documents.
The branch will verify all submitted documents and forward them to BMMB HQ (iBiz Operation and Support team) for migration onboarding.
The iBiz Operations and Support team will proceed with onboarding of your account to the new platform upon receive complete documents from branch.
Training will be conducted upon request to help customers use the new iBiz Muamalat platform effectively.
Migration onboarding is considered complete once the customer successfully logs in to the new iBiz Muamalat system.
Migration begins: October 2025
Discontinuation of old iBiz Muamalat: After 31st May 2026
Users will be notified via email or business address prior to migration. You are encourage to update your current address and contact details such as mobile numbers and e-mail address before the migration process for smooth setup and migration onboarding to New iBiz Muamalat.
Visit your nearest Bank Muamalat branch
Call our Customer Care Officers: +603-2600 5500
Reach out to your Relationship Manager
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2025-11-06 08:45:32