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Goods and Services Tax (GST) – Effective 1 April 2015

The information provided below is exclusive of GST.

Please be informed that with effect from 1 April 2015, the bank’s charges, fees and commissions will be subject to GST where applicable.

Items Channels
Retail Internet Banking Mobile Banking
1) Fees and charges (RM per transaction) NIL NIL
2) Daily transaction limit (RM per day) 50,000.00 combined overall limit
3) Payment reference
  1. Availability of payers' names and payment reference in beneficiaries' bank statement
No No
  1. Availability of beneficiaries' names and payment reference in payers' bank statement
No No
4) Future-dated payments Yes No
5) Operating hours 24 Hours 24 Hours
6) Crediting time
  1. Monday-Friday
Immediate Immediate
  1. Non-Business days
Immediate Immediate
Items Channels
Internet Banking Mobile Banking
1) Fees and charges (RM per transaction) 0.10 0.10
2) Daily transaction limit (RM per day) 50,000.00 combined overall limit
3) Payment reference
  1. Availability of payers' names and payment references in beneficiaries' bank statement
Yes Yes
  1. Availability of beneficiaries' names and payment reference in payers' bank statement
Yes Yes
4) Future-dated payments Yes No
5) Future-dated payments crediting time
Payment Day Funds Received by Beneficiaries
Business Day Same business day by 2:00 pm
Non-Business Day Next  business day by 11:00 am
N/A
6) Operating hours 24 Hours 24 Hours
Payment Initiated by Customers Funds Received by Beneficiaries Refund for Unsuccessful Transactions
Business Days
(Mon - Fri)
Before 5:00 am Same business day By 11:00 am By 5.00 PM
Business Days
(Mon - Fri)
5:00 am to 8:00 am Same business day By 2:00 pm By 8.20 PM
Business Days
(Mon - Fri)
8:01 am to 11:00 am Same business day By 5:00 pm By 11.00 PM
Business Days
(Mon - Fri)
11:01 am to 2:00 pm Same business day By 8:20 pm By 5.00 PM next business day
Business Days
(Mon - Fri)
2:01 pm to 5:00 pm Same business day By 11:00 pm By 5.00 PM next business day
Business Days
(Mon - Fri)
After 5.00pm Next business day By 11:00 am By 5.00 PM

Non-Business Days

(Saturday, Sunday and Federal Territory Public Holidays)

Next business day By 11:00 am By 5.00 PM
Items Channels
Internet Banking Mobile Banking
i. Maintenance / Subscription fee NIL NIL
ii. Security token NIL NIL
iii. Annual digital certificates NIL NIL
iv. Salary payment / payroll NIL NIL
v. Email Notification NIL NIL
vi. SMS Notification 0.20 0.20
vii. Training NIL NIL
Items Channels
Internet Banking Mobile Banking
  1. Fees and charges (RM per transaction)
Waived Waived
2) Daily transaction limit (RM per day) 50,000.00 combined overall limit
3) Payment reference
  1. Availability of payers' names and payment reference in beneficiaries' bank statement
Yes Yes
  1. Availability of beneficiaries' names and payment reference in payers' bank statement
Yes Yes
4) Future-dated payments Yes No
5) Operating hours 24 Hours 24 Hours
Items Channels
Internet Banking Mobile Banking
1) Fees and Charges (RM per transaction)

Partnership and SME1
Other corporate


Nil
Nil


Not Offering
Not Offering

2) Daily transaction limit (RM per day)

Partnership and SME1
Other corporate


RM 1 billion
RM 1 billion


Not Offering
Not Offering

3) Payment reference
  1. Availibility of payers' names and payment references in beneficiaries' bank statement
  2. Availibility of beneficiaries' names and payment reference in payers' bank statement

No
No


Not Offering
Not Offering

4) Operating hours 7:00 AM-11:00 PM Not Offering
5) Crediting time

Monday - Friday
Non-Business days


Immediate
Immediate


Not Offering
Not Offering

Items Channels
Internet Banking Mobile Banking
1) Fees and charges (RM per transaction)

Partnership and SME1
Other corporate


0.10
0.10


Not Offering
Not Offering

2) Daily transaction limit (RM per day)

Partnership and SME1
Other corporate


RM 1 billion
RM 1 billion


Not Offering
Not Offering

3) Payment reference

Availibility of payers' names and payment references in beneficiaries' bank statement
Availibility of beneficiaries' names and payment reference in payers' bank statement


Yes
Yes


Not Offering
Not Offering

4) Future-dated payments Yes Not Offering
5) Future-dated payments crediting time
Payment Day Funds Received by Beneficiaries
Business Day Same business day by 2:00 pm
Non-Business Day Next  business day by 11:00 am
N/A
6) Operating hours 7:00 AM-11:00 PM Not Offering
Payment Initiated by Customers Funds Received by Beneficiaries Refund for Unsuccessful Transactions
Business Days
(Mon - Fri)
Before 5:00 am Same business day By 11:00 am By 5.00 PM
Business Days
(Mon - Fri)
5:00 am to 8:00 am Same business day By 2:00 pm By 8.20 PM
Business Days
(Mon - Fri)
8:01 am to 11:00 am Same business day By 5:00 pm By 11.00 PM
Business Days
(Mon - Fri)
11:01 am to 2:00 pm Same business day By 8:20 pm By 11.00 AM next business day
Business Days
(Mon - Fri)
2:01 pm to 5:00 pm Same business day By 11:00 pm
Business Days
(Mon - Fri)
After 5.00pm Next business day By 11:00 am By 5.00 PM

Non-Business Days

(Saturday, Sunday and Federal Territory Public Holidays)

Next business day By 11:00 am By 5.00 PM
Items Channels
Internet Banking Mobile Banking
1) Fees and charges (RM per transaction)
  1. Partnership and SME1
  2. Other corporate

2.00
4.00


Not Offering
Not Offering

2) Payment reference
  1. Availibility of payers' names and payment references in beneficiaries' bank statement
  2. Availibility of beneficiaries' names and payment reference in payers' bank statement

Yes
Yes


Not Offering
Not Offering

3) Operating hours 7.00AM - 11.00PM Not Offering
4) Crediting time
  1. Monday - Friday
Same Day Not Offering
  • Approved before 3.30PM
Next Business Day Not Offering
  • Approved after 3.30PM
Next Business Day Not Offering
  1. Non-Business days
    (Saturday, Sunday and Federal Territory Public Holidays)
Items Channels
Internet Banking Mobile Banking
1) Cable Charges (RM per transaction) 30.00 Not Offering
2) Services Charges (RM per transaction) 5.00 Not Offering
3) Daily Transaction Limit (RM per day) RM 1 billion Not Offering
4) Payment reference
  1. Availibility of payers' names and payment references in beneficiaries' bank statement
Yes Not Offering
  1. Availibility of beneficiaries' names and payment reference in payers' bank statement
Yes Not Offering
5) Payment reference
  1. Monday - Friday
09.00 am - 3.30 pm Not Offering
  1. Non-Business days
Yes Not Offering
Items Partnership and SME1 Other corporates
1) Monthly Subscription Fee NIL RM 20.00 (Full Mode)
NIL RM 40.00 (Inquiry Mode)
2) Digital Certificates

NIL (First Application)
RM100.00 (Renewal-After 2 Years)
RM 160.00 (Replacement)

NIL (First Application)
RM100.00 (Renewal-After 2 Years)
RM 160.00 (Replacement)

3) Notification / SMS NIL RM 0.20 per transaction
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2024-04-17 08:38:30