| Items | Channels | |
| Retail Internet Banking | Mobile Banking | |
| 1) Fees and charges (RM per transaction) | NIL | NIL |
| 2) Daily transaction limit (RM per day) | 50,000.00 combined overall limit | 50,000.00 combined overall limit |
| 3) Transfer reference | ||
|
No | No |
|
No | No |
| 4) Future-dated payments | Yes | No |
| 5) Operating hours | 24 Hours | 24 Hours |
| 6) Crediting time | ||
|
Immediate | Immediate |
|
Immediate | Immediate |
| Items | Channels | |||||||
| Internet Banking | Mobile Banking | |||||||
| 1) Fees and charges (RM per transaction) | 0.10 | 0.10 | ||||||
| 2) Daily transaction limit (RM per day) | 50,000.00 combined overall limit | 50,000.00 combined overall limit | ||||||
| 3) Transfer reference | ||||||||
|
Yes | Yes | ||||||
|
Yes | Yes | ||||||
| 4) Future-dated payments | Yes | No | ||||||
| 5) Future-dated payments crediting time |
|
N/A | ||||||
| 6) Operating hours | 24 Hours | 24 Hours | ||||||
| Payment Initiated by Customers | Funds Transfer Time | Funds Received by Beneficiaries | Funds Transfer Time | Refund for Unsuccessful Transactions |
| Business Days (Mon – Fri) |
Before 5:00 am | Same business day | By 11:00 am | By 5.00 pm |
| Business Days (Mon – Fri) |
5:00 am to 8:00 am | Same business day | By 2:00 pm | By 8.20 pm |
| Business Days (Mon – Fri) |
8:01 am to 11:00 am | Same business day | By 5:00 pm | By 11.00 pm |
| Business Days (Mon – Fri) |
11:01 am to 2:00 pm | Same business day | By 8:20 pm | By 5.00 PM next business day |
| Business Days (Mon – Fri) |
2:01 pm to 5:00 pm | Same business day | By 11:00 pm | By 5.00 PM next business day |
| Business Days (Mon – Fri) |
After 5.00pm | Next business day | By 11:00 am | By 5.00 pm |
|
Non-Business Days (Saturday, Sunday and |
Next business day | By 11:00 am | By 5.00 pm |
| Items | Channels | |
| Internet Banking | Mobile Banking | |
| 1) Fees and charges (RM per transaction) |
Waived | Waived |
| 2) Daily transaction limit (RM per day) | 50,000.00 combined overall limit | 50,000.00 combined overall limit |
| 3) Transfer Reference | ||
|
Yes | Yes |
|
Yes | Yes |
| 4) Future-dated payments | Yes | No |
| 5) Operating hours | 24 Hours | 24 Hours |
| Items | Channels | |
| Internet Banking | Mobile Banking | |
| i. Maintenance / Subscription fee | nil | nil |
| ii. Security token | nil | nil |
| iii. Annual digital certificates | nil | nil |
| iv. Salary payment / payroll | nil | nil |
| v. Email Notification | nil | nil |
| vi. SMS Notification | RM0.20 | RM0.20 |
| vii. Training | nil | nil |

















