Dear Valued Customers, We would like to take this opportunity to thank you for choosing us as your banking partner of choice and for your continuous support. Please be informed on the revision of the Terms and Conditions for Muamalat Gold-i (Account). The revised Terms and Conditions will take effect on 25th February 2021. Please […]

A Malaysian Banking Industry Customer Satisfaction Survey (CSS) was conducted in 2019 with the main objective to assess and elevate the customer service standards provided by retail banks in Malaysia. Net Promoter Score (NPS) is used as the main measurement for the Survey. NPS measures customers likelihood to recommend a company to a friend or […]

Dear Valued Customers, We would like to take this opportunity to thank you for choosing us as your banking partner of choice and for your continuous support. Please be informed that there will be revisions to the Terms & Conditions for Current Account-i/Savings Account-i (CASA), Fixed Term Account-i, and Foreign Currency Current Account-i. The revised […]

Pelanggan yang Dihormati, Adalah dimaklumkan mulai 1 Julai 2020, perkhidmatan Instant Bank Fund Transfer (IBFT) bagi Pindahan Dana (Fund Transfer) termasuk Arahan Tetap (Standing Instruction) ke bank-bank lain tidak lagi ditawarkan di i-muamalat.   Sehubungan itu, untuk membuat Pindahan Dana antara bank atau Arahan Tetap yang baharu, Tuan/Puan boleh menggunakan perkhidmatan DuitNow atau Pindahan Segera […]

Dear Valued Customers, We would like to take this opportunity to thank you for choosing us as your banking partner of choice and for your continuous support. Please be informed that there will be revisions to the Terms & Conditions and Product Disclosure Sheet for Debit Card-i and Platinum Debit Card-i. The revised documents will […]

Dear Valued Customers, With effect from 5 April 2020, new fees and charges will be implemented as follows: No Type of Charge New Fees 1 EPF Withdrawal via e-Pengeluaran RM10 per transaction   Should you have any further queries, please do not hesitate to call our 24 hours Customer Care at 03-2600 5500 or visit […]

Dear Valued Customers, With effect from 1 April 2020, new fees and charges will be implemented as follows:  No Type of Charge New Fees 1 Change of Signatories /Condition RM10 per instruction 2 Cheque book not collected /destruction RM10 per cheque book 3 Stop payment cancellation RM10 per instruction 4 Closing of account after 3 […]

31 January 2020 Dear Valued Customers, We would like to take this opportunity to thank you for choosing us as your banking partner of choice and for your continuous support. Please be informed that effective 1st February 2020, Pawn Broking-i (Muamalat Ar-Rahnu) based on Qard & Ujrah will be ceased. Existing customers of this product […]